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At Ghipharenyblox, we are committed to delivering exceptional consulting services that meet your business needs. This Return Policy outlines the terms and conditions under which refunds and service adjustments may be requested for our professional consulting services.
We stand behind the quality of our consulting services. If you are not satisfied with the services provided, we encourage you to contact us immediately so we can address your concerns and work toward a satisfactory resolution. Our goal is to ensure that every client receives value from our engagement.
Refund requests will be considered under the following circumstances:
If we fail to deliver the consulting services as outlined in our service agreement or proposal, you may be eligible for a full or partial refund depending on the extent of services rendered.
If we materially breach the terms of our service agreement, you may request a refund for services not properly performed. Material breach includes failure to meet agreed-upon deadlines without reasonable cause or failure to provide services as specified in the agreement.
If either party terminates the consulting engagement early, refunds will be calculated based on the work completed up to the termination date. Any prepaid fees for services not yet rendered may be refunded on a prorated basis.
The following services and fees are generally non-refundable:
To request a refund, please follow these steps:
Send a written refund request to us via email at inquiry@ghipharenyblox.world or by mail to our office address. Your request should include your name, contact information, service agreement details, and a detailed explanation of why you are requesting a refund.
Upon receiving your refund request, we will review the circumstances and respond within 10 business days. We may request additional information or documentation to process your request.
Before processing any refund, we will attempt to discuss the issues with you and explore alternative solutions, such as additional services, modifications to the engagement, or other remedies that may address your concerns.
If a refund is approved, it will be processed within 15 business days of approval. Refunds will be issued to the original payment method used for the service purchase.
In some cases, partial refunds may be granted based on:
As an alternative to refunds, we may offer:
If you are dissatisfied with our response to your refund request, we encourage you to escalate the matter to our senior management team. We are committed to resolving disputes fairly and professionally. If a resolution cannot be reached through direct communication, the matter may be subject to mediation or arbitration as outlined in our service agreement.
Refund requests must be submitted within 30 days of the service delivery date or the date of the issue that prompted the request, whichever is later. Requests submitted after this period may not be considered unless exceptional circumstances exist.
If you dispute a charge with your credit card company or payment processor before contacting us directly, we reserve the right to suspend services until the dispute is resolved. We encourage you to contact us first to resolve any billing concerns.
If you need to cancel a scheduled consultation or service appointment, please provide at least 48 hours notice. Cancellations made with less than 48 hours notice may result in a cancellation fee equal to 50% of the scheduled service fee.
We reserve the right to cancel or reschedule services due to unforeseen circumstances, consultant availability, or other legitimate business reasons. In such cases, we will provide as much advance notice as possible and work with you to reschedule at no additional cost.
This Return Policy is subject to the terms and conditions outlined in your specific service agreement or engagement letter. In the event of any conflict between this policy and your service agreement, the terms of the service agreement shall prevail.
We understand that unique situations may arise. If you believe your circumstances warrant special consideration outside the standard terms of this policy, please contact us to discuss your situation. We will evaluate each case individually and make determinations based on fairness and reasonableness.
We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the updated policy. We encourage you to review this policy periodically.
For questions about this Return Policy or to initiate a refund request, please contact us:
Ghipharenyblox
1101 Brickell Avenue South, tower 8th floor
Miami, FL 33131
Phone: (786) 558-6155
Email: inquiry@ghipharenyblox.world
This Return Policy is governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising from this policy shall be resolved in the courts of Miami-Dade County, Florida.
To ensure the best possible service experience and to maintain eligibility for refunds under this policy, clients are expected to:
We maintain rigorous quality standards for all our consulting services. Our team is committed to professional excellence, and we regularly review our processes to ensure client satisfaction. If you have feedback about our services, whether positive or negative, we welcome your input as it helps us continuously improve.